Hilton Shanghai Hongqiao

Breakfast was varied and delicious. Above all, the ‘sour’ (spicy) ramen and mustard kimchi were excellent.

We had a great experience with the hotel, even though our stay was unexpectedly cut short. Due to a very urgent and unusual situation, we had to leave Shanghai on short notice. Frank, the manager, went above and beyond to help us. He was incredibly understanding and processed a refund for that night without hesitation. His quick response and genuine empathy made a stressful moment much easier to handle. We’re truly grateful for his kindness and support, thank you very much, Frank!

Room was fantastic. Concierge was very helpful.

It is clean, the daily room service was done very well. The staff was friendly & they are local and western options for breakfast. There is a starbucks and family mart nearby.

Room is big and nice. Hotel facilities were very high quality.